Most of our goods are shipped using Amazon or Royal Mail. Depending on your order we may from time to time use another carrier. We endeavour to process all orders in a timely fashion, usually next day despatch once payment received.
Normal estimated delivery time is within five working days, usually quicker but we allow some time for possible delays.
Reasons for possible delivery delays: (This list is not exhaustive)
Shipping billing address and post code does not match
Shipping address incorrect
Payment delayed or not received
Delivery company unable to deliver due to failure (e.g. severe weather conditions)
Delivery available within the UK only. We can make international deliveries, please contact us via email for costs etc. Guaranteed overnight delivery can be arranged, please contact us via email for costs etc. We hope to extend our delivery range in the near future, please check back regularly or email for costs. If emailing for costs please include product details etc. so that we can calculate shipping costs.
We send a delivery confirmation email when your order has been shipped.
For multiple items on the same order, these will usually be shipped together in one package and will arrive at the same time. If the order is large and is shipped in more than one package, they may arrive separately, although this is a rare occurrence.
We currently offer free shipping within the UK.